KVKK

Personal Data Protection Law (KVKK)
As Eurauto Car Rental, we attach great importance to the protection of your personal data. The Personal Data Protection Law No. 6698 (KVKK) defines the legal framework for the collection, processing, and storage of personal data. This policy clearly states how your personal data is collected, used, shared, and protected, and it safeguards your rights.

Data Controller
As Eurauto Car Rental, we are the data controller who collects, processes, and stores your personal data. Necessary technical and administrative measures are taken to ensure the security of your personal data. Your personal data is processed only for the stated purposes and in accordance with KVKK.

Collected Personal Data
Eurauto collects your personal data through our website, telephone calls, and other interactions. This data may include:

Identity Information: Name, surname, T.C. identity number, date of birth
Contact Information: Phone number, email address
Reservation Information: Car rental date, type of car rented, payment information
Service Usage Information: Contact forms, requests, and complaints

Purposes of Processing Personal Data
Your personal data is collected and processed for the following purposes:

To provide car rental services
To perform reservation and payment transactions
To respond to customer requests and complaints
To fulfill legal obligations
To provide personalized services for marketing and advertising activities
To improve customer satisfaction and service quality

Sharing Personal Data
Your personal data may be shared with our business partners, suppliers, authorized public institutions, and other third parties only for the stated purposes and in accordance with the relevant legal regulations. The shared data is processed only in necessary cases and within the legal framework.

Storage and Security of Personal Data
Eurauto stores your personal data only for the necessary period. The stored data is protected with security measures and safeguarded against unauthorized access. Necessary technical and administrative precautions are taken to prevent the loss, theft, or misuse of your personal data.

Your Rights as a Data Subject
Under KVKK, you have the following rights regarding your personal data:

To learn whether your personal data is processed
To request information regarding processed data
To request the correction of your personal data
To request the deletion or destruction of your personal data
To object to the processing of your personal data
To learn whether your personal data is transferred abroad

To exercise these rights, you can fill out the Data Subject Application Form and send it to us. Your requests will be responded to as quickly as possible and within the legal time frame.

Cookie Policy
For more information about the cookies used on our website and to manage your cookie preferences, you can visit our Cookie Policy page.

Contact
You can contact us for any questions, requests, or complaints regarding your personal data. For contact information, please visit our Contact Page.