Frequently Asked Questions (FAQ)
- How do I rent a car?
Renting a car from Eurauto Car Rental is very easy and quick. You can make a reservation through our website or by phone. During the reservation process, you can enter details such as date, time, vehicle type, and choose the appropriate vehicle. You can complete the process by making an online payment.
- What documents are required to rent a car?
To rent a car, you must have a valid driver’s license, an ID or passport, and a credit card. For foreign customers, a passport and an international driver’s license are sufficient.
- Can the rental period be extended?
Yes, you can extend your rental period at any time. However, an additional fee may apply depending on vehicle availability. To extend your reservation, you can contact us via phone or email.
- How are vehicle delivery and return procedures handled?
The vehicle delivery and return procedures are very easy. We can deliver your vehicle to the address or airport you specified. When you wish to return the vehicle, you can deliver it to one of the designated locations.
- How are rental prices determined?
Rental prices vary based on the rental period, vehicle type, delivery location, and any additional services requested. You can view the price details during the reservation process and choose the most suitable options.
- What are the cancellation and modification terms?
You can cancel or modify your reservation before your rental date. Cancellations are generally free, but certain special campaigns may involve a fee. For more information on cancellation and modification policies, please contact us.
- Is it necessary to purchase extra insurance?
Standard insurance is included with our vehicles. However, you can extend your coverage with additional insurance options. You can get detailed information on insurance during the vehicle rental process from our customer representatives.
- What payment methods do you accept?
At Eurauto Car Rental, we accept credit cards, debit cards, and cash payments. When making an online reservation, you can pay securely via our payment system using a credit card.
- What types of vehicles can I rent?
Eurauto has a wide fleet of vehicles. You can rent vehicles in various categories, including economy, luxury, SUV, minivan, and sports cars. To find the most suitable vehicle for you, you can check the options on our website.
- Are child seats and other additional services available?
Yes, you can request additional services such as child seats and GPS devices when renting a vehicle. It is recommended to make a reservation for additional services in advance.
